This is the privacy notice of Luna by Khush. In this document, "we", "our", or "us" refer to Luna by Khush

We are a company registered in the United Kingdom.

Introduction

This is a notice to inform you of our cookie and privacy policy about all information that we record about you. It sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. Please read this before using our website or submitting any of your personal information. By using our website, you are accepting our practices described in this policy.

We will use this information subject to the General Data Protection Regulations (GDPR) and any applicable data protection legislation in the United Kingdom and the E.U. At Luna by Khush we are committed to protecting and respecting your privacy. 

How do we collect your information?

You will have the option on our website to provide personal information so you can be notified of special offers etc. We may ask you to provide some information to complete this process such as name, address, email and telephone number. 

We also might collect information about where you are on the internet (E.g the URL where you came from, IP address, domain types), browser type, the country, the pages of our website that you visited, the ads you clicked on and any search terms you entered on our website. 

We may collect this information even if you do not register with us. This will allow us to provide you with updates that may interest you about our products and services. 

We do not collect or store your credit card or banking details as online payments are redirected to our payment gateways using Squarespace.

How we use your information?
In order to be able to use our website, you will need to accept our full cookies when you enter the site. We will use this data to help improve your customer experience online and display products that we think you might like based on your search history on the site. 

They don’t store sensitive information such as name, address or payment information. 

We use the information that you provide us with to:

Facilitate and process your order

To help you track items and purchases online

To inform you about relevant information on products and services

We also use the information that you provide us for the following:

Advertising and marketing for us and third parties

Customer care

Customer surveys

Where required by law in connection to legal proceedings or disputes

Any other uses set out in terms and conditions for use of our services.

Direct Marketing
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at 

Use of Technology
We use cookies when you visit our site. There are four main types of cookies – here’s how and why we use them.

(1) Site functionality cookies – These cookies allow you to navigate the site and use our features.

(2) Site analytics cookies – These cookies allow us to measure and analyse how our customers use the site, this helps us in improving both the functionality of our website and your online shopping experience.

(3) Customer preference cookies – when you are browsing or shopping on our website, these cookies will remember your preferences (like your language or location), this makes a better shopping experience for you on our website.

(4) Targeting or advertising cookies – These cookies are used to deliver ads relevant to you.

By using our site, you agree to us placing these types of cookies on your device and accessing them when you visit the site in the future. The cookies on our website don’t store sensitive information such as your name, address or payment details but they allow us to access this information once you have signed in to your account. If you’d prefer to restrict or delete cookies from the Luna by Khush website, you can use your browser to do this. 

CHANGES TO OUR POLICY
From time to time it may be necessary for us to review and revise this Cookies and Privacy Policy. We reserve the right to change our Cookies and Privacy Policy at any time. Amendments or replacements of the Cookies and Privacy Policy will be posted on our website. Your use of our website will constitute your acceptance of any revisions, amendments